Terms of Purchase

Last updated October 2, 2026

1. Introduction

These Terms of Purchase ("Terms") govern the purchase of software licenses, subscriptions, and professional services ("Software and Services") provided by Blue Byte Systems Inc. ("Blue Byte Systems," "we," "us," or "our").

By purchasing or using our Software and Services, you ("Customer") agree to be bound by these Terms. If you do not agree, do not purchase or use our Software and Services.

2. Software Licenses

All software is licensed, not sold.
Your purchase grants you a non-exclusive, non-transferable, limited license to use the software in accordance with:
- The purchased license type
- The license term
- The applicable End User License Agreement (EULA)
License keys may include technical enforcement mechanisms such as:
- Activation
- Hardware locking
- Subscription expiration

3. Subscriptions

Subscription licenses are valid for the purchased term.

Upon expiration:

Software functionality may be limited or disabled.
Continued use requires renewal.

Subscription fees are non-refundable once the license key has been issued.

4. Professional Services

Professional services may include:

Technical support
Training
Consulting
Implementation assistance
Custom development

Services are provided remotely unless otherwise agreed.

Service Hours

Must be scheduled in advance
Are billed hourly or in pre-paid blocks
Must be used within the agreed service period

Unused service hours are non-refundable unless otherwise agreed in writing.

5. Delivery

Software licenses are delivered electronically, typically via:

License key
Download link
Customer portal

Delivery is considered complete once the license key or download access has been issued.

6. Payment Terms

Payment is due in full prior to:

License key issuance
Subscription activation
Delivery of services

Unless otherwise agreed in writing.

All fees are non-refundable.

Accepted payment methods

We accept Visa, Mastercard, American Express and Discover credit and debit cards, Apple Pay, Google Pay and Link.
Customers paying in Canadian dollars may also pay by pre-authorized debit from a Canadian bank account. Customers paying in euros may also pay by SEPA Direct Debit from a bank account in the SEPA area. The payment options shown at checkout depend on your currency and location.
Bank debit payments usually take 3 to 7 business days to clear. Your order is placed on hold until the payment is confirmed, and license keys are issued once it clears. If a debit fails or is reversed, the order is cancelled and any license issued for it may be revoked.
By choosing pre-authorized debit or SEPA Direct Debit for a subscription, you authorize Blue Byte Systems to debit your account for each renewal under the mandate shown at checkout.
Payments are processed securely by Stripe. Blue Byte Systems does not store your full card or bank account numbers.

Currency and exchange rates

Our prices are set in US dollars (USD), and USD is the default currency of our online store.
You may choose to view prices and pay in another supported currency, such as Canadian dollars (CAD) or euros (EUR), using the currency menu on our website.
Prices in currencies other than USD are set by Blue Byte Systems based on our USD prices and recent exchange rates, are rounded, and may differ from a direct conversion at your bank’s rate. They may change from time to time as exchange rates move.
The price and currency shown at checkout are the amount you will be charged. Subscription renewals are charged in the currency of the original order, at the renewal price in that currency.
Your bank or card issuer may charge foreign transaction or currency conversion fees. These fees are your responsibility and are not refunded by Blue Byte Systems.
Quotes and invoices are issued in USD unless another currency is agreed in writing.

7. No Refunds

ALL SALES ARE FINAL.

Blue Byte Systems Inc. does not provide refunds for software licenses, subscription licenses, support services, or training services. Except where required by applicable law.

8. Warranty Disclaimer

Software and Services are provided "AS IS" without warranty of any kind. Blue Byte Systems Inc. disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

9. Limitation of Liability

To the maximum extent permitted by law, Blue Byte Systems Inc. shall not be liable for loss of profits, data, business interruption, or indirect damages. Total liability shall not exceed the amount paid for the Software or Services.

10. License Compliance

Customer agrees not to share license keys, circumvent enforcement, or reverse engineer the software. Violation may result in license termination.

11. Governing Law

Governed by the laws of British Columbia, Canada. Jurisdiction: Vancouver, British Columbia.

12. Entire Agreement

These Terms, together with the applicable EULA, constitute the complete agreement.

13. Acceptance

By purchasing or using Blue Byte Systems Software and Services, you acknowledge that you have read and agree to these Terms.

Last Updated: October 2023