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Enterprise Support Services

Flexible technical support services sold in blocks of hours for Blue Byte Systems products, including PDMShell, PDMPublisher, troubleshooting, scripting assistance, implementation guidance, and SOLIDWORKS PDM automation support.

OVERVIEW

An 8-hour block of Enterprise Support Services for Blue Byte Systems products, billed at $150/hour. Hours may be used for PDMShell, PDMPublisher, troubleshooting, scripting support, implementation guidance, and SOLIDWORKS PDM automation assistance.

PRICE

REQUIREMENTS

An 8-hour block of Enterprise Support Services for Blue Byte Systems products, billed at $150/hour. Hours may be used for PDMShell, PDMPublisher, troubleshooting, scripting support, implementation guidance, and SOLIDWORKS PDM automation assistance.

Full Description

Blue Byte Systems Enterprise Support Services are designed for organizations that need direct technical assistance with Blue Byte Systems products and SOLIDWORKS PDM automation workflows. These support hours can be used for troubleshooting, scripting help, implementation planning, product configuration, workflow automation, and general technical guidance for PDMShell and PDMPublisher. This service is ideal for teams that want expert support without committing to a large custom development project.

Common Use Cases

  • Help writing or debugging PDMShell scripts
  • Assistance configuring PDMPublisher
  • Troubleshooting PDM automation issues
  • Reviewing implementation plans
  • Guidance for PDM tasks, workflows, and automation logic
  • Support during deployment or rollout
  • Technical Q&A for administrators and engineering teams

Important Notes

Enterprise Support Services are limited to Blue Byte Systems products and related SOLIDWORKS PDM automation support. Custom development, large integrations, migrations, and new product features may require a separate estimate or project agreement.

Get in Touch

Training and resources

Getting Started

Learn the essential first steps to automate your SOLIDWORKS designs with guidance from Blue Byte Systems.

Learning Portal

Visit our Learning Portal on YouTube to access a variety of training videos and helpful resources from Blue Byte Systems—available anytime, anywhere.
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