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Enterprise Support

Direct technical help with PDMShell, PDMPublisher and SOLIDWORKS PDM automation, sold in blocks of hours. Expert support without committing to a large custom project.

  • Blocks of 8 hours
  • Hours valid for 90 days
  • From the people who build the products
Enterprise Support

Buy support by the block

Use your hours for troubleshooting, scripting, configuration or planning. Hours expire 90 days after purchase.

About US$150 per hour of expert time, from the people who build the products.

Most popular

Support block

8 hours per block

US$1,200

per 8 hour block

Blocks US$1,200.00
Buy 1 block
  • Direct access to our team
  • PDMShell and PDMPublisher
  • PDM automation and workflows
  • Valid for 90 days

Custom project

Larger work

Quote

Fixed price or hours

Book a call
  • Custom development
  • Integrations and migrations
  • New product features

What you can use it for

01 PDMShell scriptsHelp writing or debugging scripts.
02 PDMPublisher setupAssistance configuring tasks, outputs and rules.
03 TroubleshootingFix PDM automation issues with an expert.
04 Implementation reviewA second opinion on your rollout plan.
05 Workflows and tasksGuidance on PDM tasks, workflows and automation logic.
06 Rollout supportHelp during deployment and Q&A for admins and engineers.

Questions

Not sure? Book a short call and we will help you choose.

What is covered?

Blue Byte Systems products and related SOLIDWORKS PDM automation support.

When do hours expire?

Support hours expire 90 days after the purchase date.

What is not covered?

Custom development, large integrations, migrations and new product features may need a separate estimate or project agreement.

Get an expert on your vault

Buy a block of hours and start this week.

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